Information Technology Management for Business

We know that every day you need your computers need to be functional.  When your IT infrastructure causes problems for the business it disrupts your daily routine and hurts your bottom line.  We start with a solid foundation choosing only the most reliable available hardware at a fair price. Then protecting your hardware with several layers of defensive systems so your employees do not have to worry about viruses, drive-by downloaders or other threats that they encounter on a daily basis.

Advantages for Business Administration

  • fixed cost IT management
  • budget your IT expenses
  •  know that your staff is supported
  • we ask every staff member if they have any issues
  • equivalent repair labor included

 Advantages for Business Staff

  • no waiting for expense authorization
  • Technical support
    • email
    • ticket system
    • phone
  • reduced anxiety

Advantages for the Business

  • layered protections from evolving threats
    • Cisco umbrella
    • endpoint protection and monitoring
    • mobile workstation cloud backup
    •  network management
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Small and medium businesses face exactly the same information technology problems that big businesses face but do so without dedicated and qualified information technology personnel. We provide you the guidance and support necessary to implement information technology solutions that ensure your company can focus on the business of doing business.

 

Onsite visits are included in a Roaring Fork Help Desk, Inc. Infrastructure Maintenance and Support Plan where we will assess and respond to your current and emerging information technology issues. During these visits, your staff can ask questions and get active consulting to resolve their information technology issues in a personalized manner. Additionally, periodic maintenance is performed to reduce costs by identifying problems before they manifest.